Scaling Great User Experiences 🦄

Why does it involve heroics to ship products with a great UX? What are the technical an organizational challenges involved? Cheng Lou goes deep on this and more.

Hi everyone - if you are involved in building and shipping software, you probably empathize with the following thought:

Shipping a product with a great UX is difficult. In the end, what ends up being shipped is the result of many compromises and death by a thousand cuts.

How did we end up here? Modern technology and organizational optimizations were heral…